Don't worry, we can help. First follow all of the steps recommended by your service provider for a lost or stolen device.
- If you're using the "Remember My ID" setting on your NSBmobile app, please visit www.napoleonstatebank.com, log in to Online Banking, and change your Personal ID.
- If you're not using “Remember My ID” there is no need to change your ID.
We recommend locking your device with a password. If your device is stolen, the thief would not be able to access your phone without knowing that password.
Explore options for remote locate/remote wipe software for your device through your app store to aide in reducing risk.